ITALive
With ITALive we bring highlights from our repertoire directly to your living room. This way you can experience what is being performed live on our stage at the Leidseplein from the comfort of your home. We already streamed Medea, Who Killed My Father, The hidden force, Adem, Kings of war, Weg met Eddy Bellegueule, Roman tragedies, La reprise, Oedipus, Triptych, The things that pass, A little life, Ibsen House, The glass menagerie, Revolutionary Road, Im Herzen der Gewalt, The Doctor and Slaughterhouse Five.
The livestreams can be subtitled in Dutch, English and/or French. This is specified for each performance.
FAQ CONCERNING ITALIVE
Can I watch the stream on my TV?
Cast to Chromecast from the video player
- Make sure your device you are watching the stream with is connected to the same Wi-Fi network as your Chromecast.
- Open the show in the latest version of the Google Chrome browser.
- When you are on the right network, you will see a Chromecast icon at the bottom right of the video player. Click on the icon and select your Chromecast to cast to.
- Does the icon not appear in the player? Then try to cast via the Google Chrome browser itself (see below).
Casting to Apple TV, or an Airplay-enabled TV from the video player
- Make sure your device you're watching the stream with is connected to the same Wi-Fi network as your Apple TV, or an Airplay-enabled TV.
- Open the show in the Safari browser.
- When you're on the right network, you'll see an AirPlay icon at the bottom right of the video player. Click the icon and select your Apple TV to cast to.
- Does the icon not appear in the player? Then try to cast via the operating system MacOS or iOS.
Casting to Chromecast from the Google Chrome browser
- Make sure your device you are watching the stream with is connected to the same Wi-Fi network as your Chromecast.
- Open the show in the latest version of the Google Chrome browser.
- Then click on the icon with three dots at the top right of the Chrome window.
- Go to the cast menu and select your Chromecast device to cast to.
What if I am late?
Just like any live performance,you could miss parts of if it you join in late. Unfortunately there is no possibility to rewind the livestream.
When will I receive a link to watch the livestream?
A link with details on how to join will be emailed to you one hour before the event. Please double check your junk folder for your email with the livestream link.
My password is invalid. What do I do?
Please double check that you have entered the correct code, as it may be case-sensitive. Try the code on a separate device or browser as well.
If I refresh my screen for this ticketed event, do I have to log in again?
No. As long as you’ve entered your unique code and you are logged in, you can refresh the page without problems. If you get ‘thrown out’, just log back in using the code you received.
All I can see is a holding page?
There is already image and sound half an hour before the start, but the stream itself only starts at the start of the performance. Refresh the page so you can watch in real time again.
I can’t hear anything.
If you are unable to hear any sound try playing something through a different website and ensure that your speakers/headphones are working correctly. Additionally, ensure that you have not muted the sound on the live stream. If the problem persists sometimes a simple re-boot of your computer/tablet will resolve the issue.
My video stopped working. What do I do?
Refresh the page and you will be brought back to the stream in real time and will continue viewing from where the performance currently is. If the problem continues, check your internet, data capabilities and video settings on your device.
Can I watch the live streams at a different time?
The livestream will be broadcasted in real-time. The show will be performed live in our theatre and you will be able to see - via a live connection - what is going on in the theatre at that moment. The live stream can only be viewed live at the time of the broadcast.
I live outside the Netherlands, can I still watch the livestream?
Yes! Assuming your country doesn’t block the content, our live streams are available globally.
Will there be subtitles?
The livestreams can be subtitled in English and/or French. This is specified for each performance.
Can I fast forward or rewind the video?
You’re part of a live experience. Everyone is watching a live broadcast which means that there is no way to fast forward or rewind the video.
Can I record the livestream?
Audio or video recording on your own device is strictly prohibited. Knowledge of such actions, including posting a video of the stream, can hurt your chances of being able to view or access virtual events in the future.
What is the camera positioning? Is there a single camera or are there multiple cameras?
The livestream will be recorded with multiple cameras from different angles.
How many people can watch the stream, is there a chance I’ll miss out, if I don’t buy a ticket early?
No, there is no maximum capacity as to how many people can watch the stream.
I can no longer watch on the date on which I bought tickets. Can I exchange my tickets or get my money back?
Tickets will be refunded in exchange for a voucher or can be exchanged for another livestream, provided you report this before you received the link and your password.
Me and my partner want to watch together, do we have to buy two tickets?
As with any other performance, you will need to buy one ticket per person for the performance. For each purchase, you will receive a password and a link to the live stream one hour before the start of the show.
I bought too many tickets. What do I do?
We will take tickets back in exchange for a voucher. You may exchange your tickets for another live stream.
I have more/other questions. Who can I contact?
If you have any questions or need support regarding your purchase or the stream, please email bespreekbureau@ita.nl and we will be happy to help you.