Plan your visit

Questions? Call +31 (0)20 624 23 11 or send an email to bespreekbureau@ita.nl.

FAQ

Hoe en waar kan ik kaarten kopen?

You can book your tickets online via this website, by telephone (+31 (0)20 624 23 11) or at our box office (Leidseplein 26).

Ik heb mijn e-tickets niet ontvangen / ben mijn e-tickets kwijt. Wat moet ik doen?

You will also find the tickets in your ITA account 24 hours after completing your online order. Log in to your personal page. You can also print your tickets here. If this does not work, please contact our box office (+31 (0)20 624 23 11).

Ik heb mijn kaarten niet geprint, kan ik de e-tickets laten zien op mijn telefoon?

It is possible to scan the tickets from a mobile phone.

Ik ben mijn kaarten kwijt, wat moet ik doen?

If you have ordered the tickets online, you can find them after 24 hours in your ITA-account. If you have ordered the tickets at the box office or by telephone, the box office can print new cards for you. This costs € 2.

Ik kan niet naar de voorstelling, kan ik mijn kaarten retourneren of ruilen?

You may exchange the tickets for a different date, a different performance or for a voucher. This is possible until one day before the show at the latest. For this you can contact our box office at +31 (0)20 624 23 11. We charge € 5 for exchanging tickets.

Ik heb een tegoedbon gekregen, hoe kan ik deze verzilveren?

You can redeem a voucher at the box office or by telephone (+31 (0)20 624 23 11). The expiry date on the voucher is unfortunately binding, after this date it cannot be redeemed. However, the date of the ordered show does not have to take place within this date.

Kan ik betalen met een Podiumcadeaukaart?

Yes, we accept the 'Podiumcadeaukaart' as payment at the checkout. You can also redeem this by telephone, provided you have the card with you and know the balance.

Wanneer wordt het ticketbedrag van mijn credit card afgeschreven?

When you pay with your credit card, the ticket amount is immediately debited.