Plan your visit
Dear visitor,
We look forward to welcoming you to our theatre. The health and safety of our visitors, staff and performers is our main concern.
A warm welcome to ITA.
FAQ
How and where can I book tickets?
Via this website you can purchase tickets online by clicking on 'ORDER TICKETS' on the page of the desired performance, selecting a date of your choice and then clicking on 'BUY TICKETS'. To pay you must log in with an ITA account. After payment via iDEAL or credit card, you can find your tickets in your account. If you want your tickets delivered by post, we will charge a € 3,50 handling fee.
You can order tickets by telephone (+31 (0)20 624 23 11) from Monday to Saturday from 01:00 pm to 06:00 pm. Per order € 3,50 handling fee is charged (regardless of the amount of tickets).
Our staff at the box office are happy to help you personally from an hour and a half before the start of the performance.
Where can I find my account or My ITA?
ITA has a new ticketing system since August 9, 2022 that allows us to serve you even better Did you already have a My ITA-account? Then you will have to reset your password. This can be done simply by clicking on Forgot your password? Your username is your email address.
And now that you are in your account, you can immediately check your data and adjust your contact preferences.
I can’t remember if I have an account, what should I do?
If you can't remember if you have an account or not, click on Forgot your password? and fill in your email address. If your email address is not recognized, you do not have an account yet.
How can I receive the ITA Newsletter?
In your ITA account, you can indicate at the bottom of the Settings page under Newsletters and notifications whether you wish to receive the bi-weekly ITA Newsletter.
I have not printed my ticket(s). Can I show my ticket(s) on my mobile phone?
Yes, that's no problem. We will scan your ticket(s) from your mobile phone upon entry.
I have lost my tickets, what should I do?
I cannot go to the show, can I return or exchange my tickets?
You may exchange the tickets for a different date, a different performance or for an ITA Credit Voucher. This is possible until one day before the show at the latest. For this you can contact our box office at +31 (0)20 624 23 11.
We charge € 5 for exchanging tickets.
I have an ITA Credit Voucher, how can I redeem it?
Once you have found your tickets on www.ita.nl/en and navigated to "Payment", you can choose to use an ITA Credit Voucher as a method of payment. You will be asked to enter the number and PIN code of the ITA Credit Voucher. The balance on the ITA Credit Voucher will be deducted from the amount of your order.
If you buy tickets for a higher value than the ITA Credit Voucher, you can pay the remaining amount with a payment method of your choice. If you purchase tickets for a lower value than the ITA Credit Voucher, the remaining amount will remain on your ITA Credit Voucher and can be used for future purchases.
The ITA Credit Voucher can be used as payment for tickets for all events at INTERNATIONAAL THEATER AMSTERDAM. The value of the ITA Credit Voucher is not exchangeable for cash. The expiry date on the ITA Credit Voucher is unfortunately binding, after this date it cannot be redeemed. However, the date of the ordered show does not have to take place within this date.
Can I pay with the 'Podiumcadeaukaart'?
Yes, we accept the 'Podiumcadeaukaart' as payment at the checkout. You can also redeem this by telephone, provided you have the card with you and know the balance.
When will the ticket amount be debited from my credit card?
When you pay with your credit card, the ticket amount is immediately debited.